The front line is more than meet and greet ~

“It takes just 60 seconds for visitors to form an impression about your company, and if the person who greets them is highly trained as well as highly polished, then the impression will be a memorable one.”

A First Impression ~

Security, Concierge or “Front of House” Staff are normally the first point of contact for any visitor to a commercial organisation; consequently this first impression is vital to a business image. Working with the corporate and commercial sector, ESG has built an enviable reputation for delivering courteous bright and efficient security and concierge staff. We not only expect our staff to be immaculately groomed but we also demand that they be engaging, articulate and career-focused.

Our dynamic corporate and commercial teams deliver a service primarily focusing on:

Reception Meet and Greet Meeting Room Management Corporate Help Desk Internal and External Building Patrols CCTV and Remote Surveillance Access Control First Aid

Fire Fighting Duties Evacuation Procedures Disability Awareness Health and Safety Procedures Provision of some Janitor Duties Provision of a Range of Concierge Services

A Tailored Service ~

In discussion with our clients we tailor the above services to their specific requirements, reflecting the client’s corporate style while introducing imagination and originality to the process.

Our People ~

Our most important asset is our people and we never forget it is they who are at the forefront of service delivery. We have one of the lowest rates of staff turnover in our industry which gives our clients the reassurance that they will have a regular team on site; that will get to know their building/office and business ethos and consequently deliver a consistently high quality of service.

We invest in our people, ensuring they receive excellent training, supportive management and career development. This investment pays back time and again with confident and loyal staff and low recruitment and training costs.